Work
Media & subscriptions.
Anonymized Media & subscriptions engagements: the problem, what got built, and the real outcome.
A subscription business, live and still running.
A media company had the audience but no platform under it. We built the subscription, billing, and member system, launched it, trained their team, and stayed on to run it.
12,000+ members migrated, none lost at switchoverRead the storySomeone to run it, day to day.
A live platform with paying users had no one whose actual job was keeping it healthy. We took over the running of it: monitoring, incidents, updates, dashboards. Twelve months later, customers had not seen a single outage.
Twelve months without a customer-visible outageRead the story