Insights
Running & automating.
Everything we've published on running & automating.
What a website operations retainer should actually include
Most "maintenance" plans are a bucket of hours spent only when something breaks. A real operations retainer is a defined agreement: monitoring, incident response, tested backups, and a standing review.
The 90-day rule: how to evaluate automation before you build it
Automation that does not pay for itself within ninety days is overhead dressed up as progress. Here is how to evaluate an automation project before committing the budget.